The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Yes! I would be happy to work with you on your project and vision. Please contact me through en Etsy conversation or directly at mcg[at] catherinegoron[dot]com.
Most photographs are processed and shipped within 2-4 business days. Large format prints (16x20 and larger) are processed and shipped within 6-8 business days. All photographs are placed within protective clear sleeves and rigid backing boards or in a thick rigid tube.
PLEASE NOTE: Your package will ship from Seattle, WA. Please pay extra attention to shipping times (described in the Policies section) if you would like something for a specific date.
Once your print(s) is shipped, delivery normally takes between 1-3 weeks. Standard USPS shipping includes tracking.
> Expedited Shipping: Please contact me if you would like expedited shipping.
> Holiday Shipping: Please allow extra shipping time to receive your package for a holiday.
PLEASE NOTE: Please pay extra attention to shipping times (described in the Policies section) if you would like something for a specific date.
I have a 100% satisfaction guaranteed policy. I take great care in processing, printing, mounting and shipping your print. If for some reason you are not satisfied, please let me know and I will either refund you or remedy the situation.
Color calibrations vary from monitor to monitor and as a result artwork colors may vary slightly from what you see on your monitor.
Once you're logged in to Etsy: at the top of the page, click on your photo (it says You), and in the dropdown menu, click on "Purchases and Reviews."
Thank you so much for your trust and confidence in my work and for taking the time to write a short review, I appreciate it very much... I hope you enjoy the artwork as much as I loved creating it for you!
I'm afraid I don't offer my artwork in digital format. However, I provide custom printing and other special orders so please feel free to let me know what you need and I'll do my very best to meet your request.